Frequently Asked Questions
General
Currently, we do not offer a free trial as our products are tangible goods. However, we stand by the quality of our apparel and offer a satisfaction guarantee.
We offer flexible purchase options. You can update your order before it’s been processed for shipping.
Orders can be canceled within 24 hours of placement at no additional cost. After this period, please refer to our Return Policy on uditie.com.
Billing occurs at the time of purchase. You’ll receive an email confirmation with all transaction details.
To update your account email, please log in to your profile on uditie.com and edit your personal information or contact us for assistance
Order & Payment
Once your order has shipped, we will provide you with a tracking number so you can see the status of your delivery.
We accept various forms of payment including credit cards, PayPal, and other digital wallets for your convenience.
Your security is our top priority. We use industry-standard encryption and secure processing for all transactions.
Only one discount code can be applied per order. Codes cannot be combined.
If your payment cannot be processed, please check that your card details are correct and that you have sufficient funds. If issues persist, contact your bank or our customer support.