Return & exchanges
Return Policy
At uditie.com, we strive to ensure you are completely satisfied with your purchases. If for any reason you’re not happy with your order, please review our return and exchange policy below:
Return Time Frame You may return your items within 30 days of receipt for a full refund or exchange.
Condition of Returned Items Items must be returned in their original condition, unworn and with all tags attached. Products that have been used or altered will not be accepted for return or exchange.
Return Process To initiate a return or exchange, please contact our customer service team at [email protected] with your order number and the item(s) you wish to return. We will provide you with instructions on how to proceed.
Refunds Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchange Policy
If you need to exchange an item for a different size or color, please indicate this when you contact us. Exchanges are subject to inventory availability.
We reserve the right to modify our return and exchange policy at any time without prior notice. Your satisfaction is our top priority, and we are committed to making your experience with uditie.com as smooth as possible.
For further assistance regarding returns and exchanges, don’t hesitate to reach out to us at [email protected].
